These updates are available on the beta channel for appliances on the 0.8.7 line (including RC builds).
New JTAPI phone-control platform — end-to-end sidecar integration: setup wizards, CTI port pools with health monitoring, device discovery, and a full call-thread timeline. Nodes stay manageable in the UI even when CUCM or the sidecar is briefly unreachable.
Automated greeting/consent playback — inject compliance and consent greetings into live calls (including outbound) via the phone's built-in bridge, with per-direction rules, schedules, and audio management (upload, rename, playback). The default greeting can be toggled on or off.
Self-healing CTI — ports and devices auto-reconcile and auto-repair, stuck devices recover on their own, and an "Audit" button flags expected-vs-actual mismatches with one-click "Fix All."
Health dashboards and text-to-speech greetings — cluster and sidecar status, live device monitoring, diagnostics, and greeting audio generated from text (not just uploaded).
AI-assisted reporting — report links from the AI assistant carry your filters and parameters automatically.
Clickable KPI cards jump straight to a filtered view (e.g. everything unregistered).
Live discovery:
Runs auto-refresh the dashboard.
A Discovery Run view shows per-phone logs and history.
More reliable, configurable discovery — paginates full call-manager phone lists (no truncation on large clusters), with tunable batch size, pacing, and rate-limiting controls.
Richer phone details — MAC address, CIDR/subnet, and physical button info per device.
Hardened registration-status reporting.
Phones without extensions are no longer dropped from reports.
Foundation for custom phone branding.
CURRI visibility:
Policy history shows response and processing time per decision.
Live call events carry human-readable policy and rule names with proper timestamps.
Device Call Quota policy app:
Cap concurrent calls per device or group as a governable rule, with new violation and block counters on watch-list policies.
CURRI events link to the triggering rule.
Hit counts stay accurate through bulk imports.
Workflow and Teams UX refresh:
Clearer navigation, tabs, and an alerts sidebar.
Attach a workflow to an alert destination and pull its output in as message tokens.
See per-contact delivery results after a test send.
Unified call investigation — single investigation view, legal hold and evidence export, and end-to-end call timeline tools.
Faster, lighter policy-history and TrueSpam lookups under growing call volume.
Faster directory sync from CUCM for larger organizations.
Alert preferences survive a sync instead of being reset.
Active license management:
Automatic email warnings as a license nears expiration (30/14/7/1 days, plus lapse day).
Premium features (including JTAPI call control) check licensing at point of use.
Fixed a bug hiding hardware details for licensed Community-tier phones.
Safer backup and recovery:
Compare snapshots against live configuration.
Appliance alarm activity reported for faster diagnosis.
Data tooling — CSV import for block lists, improved device import, and a clearer update-available indicator.
More reliable traceroute, syslog, and SFTP services.
Version update notifications in the profile menu.
Sync run history — faster and clearer, with searchable logs, display names, and CSV export.
Faster, safer boot and upgrades:
Pre-upgrade CPU/disk/I/O checks.
Idempotent first-time setup.
Unified data retention — stale device records are auto-removed.
Stays responsive under heavy call load, even during sudden bursts of activity.
More reliable background processing — report refreshes, device syncs, and audit logging run without stalling or duplicating work.
Faster reports on large datasets.
Update with:
sudo curl -fsSL https://get.calltelemetry.com | sudo sh -s -- update beta