Call Telemetry
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Call Telemetry changelog

June 2026 Changelog

These updates are available on the beta channel for appliances on the 0.8.7 line (including RC builds).

CUBE live fleet view + cube diag

  • Live CUBE fleet view. The CUBE Management page now updates in real time — keepalive countdowns tick live, connection state changes appear instantly, and the XCC traffic timeline streams live request/response activity with lifecycle/call filtering, all without waiting on a page refresh.

  • Clearer diagnosis when a CUBE gets stuck reconnecting. The fleet view and CUBE health dialog now explain why a gateway is stuck (e.g., "registered and probing, but reporting failures — not advancing to online") instead of showing an opaque status chip, along with a connection-history timeline and the live vs. configured probe interval.

  • New "Recent Peers" panel on the CUBE edit dialog surfaces the trunk IPs a gateway has recently talked to, and a live reconnect dialog shows session traffic as it happens.

  • New CUBE diagnostics bundle (cube diag) in the CLI collects gateway connection state, health history, and traffic capture into a single redacted, shareable bundle — making field troubleshooting of registration and connectivity issues dramatically faster.

  • New TLS verification toggle for outbound XCC connections and a raw XML capture toggle per CUBE for deeper diagnostic logging when you need it, without paying the overhead when you don't.

CUBE

  • Domain health and alarms — per-gateway alarm counters (connection expired, reconnection failed, unregistered) roll up into overall CUBE domain health, with RTT/jitter trend charts and alerting when a gateway goes quiet.

  • Much faster CUBE dashboards — Overview, trunk performance, concurrent-calls, voice-quality, and peer-health pages that took many seconds (over a minute on large fleets) now load near-instant, even across multi-week and multi-month views.

  • Faster XCC call-metrics pagination and disconnect-code/hour-of-day breakdowns.

  • More reliable status detection — tracks the gateway's real, live probe behavior, so status changes show faster and more accurately, including under load.

  • Lower storage use for CUBE event history, without losing diagnostic detail.

Analytics

  • CDR History AND/OR filtering — combine conditions with both AND and OR for more precise multi-condition searches.

  • Failed calls gained an "on behalf of" dimension, and extension summaries now show average call duration.

  • Faster, more consistent dashboards — including a near-real-time 5-minute view for short time windows.

  • Data-freshness indicators — sync status and freshness are clearly shown, so you always know how current the data is.

  • Cluster Daily Volume report — accurate total call-volume trends across clusters, sources, and time-of-day.

  • Dormant Devices report now shows the directory number for each dormant device, making it easier to spot lines ready for reclamation.

  • Combined dormancy presets now cover soft-phone clients in one view.

  • Call-path accuracy — Call Flow Investigator drill-downs use precise timestamps and correctly distinguish consultative from blind transfers, with distinct visual tags.

  • Redirect and call-span detection hardened for very long-duration and multi-leg calls.

Phone Visibility

  • Resilient phone scraping — when phones go offline in bulk (a call-manager reboot or network flap), Call Telemetry detects the pattern per phone and per subnet and backs off automatically instead of hammering unreachable devices.

  • Configurable scraping — concurrency, batch size, and pacing are set from the dashboard, with a fleet-wide cap to keep resource use predictable on very large deployments.

  • Fixed status flapping between registered and unregistered after a discovery run.

Policy/Workflows

  • Workflow trigger system — workflows now fire automatically, not just manually:

    • Triggers: webhooks, schedules, policy rule matches, config changes, Teams emergency calls, or CDR events.

    • Webhook inbox shows every inbound hit (matched, filtered, rate-limited, or rejected) for easy debugging.

    • HTTP Request step lets workflows call out to other systems.

    • Run history kept by default, with an API and in-editor browsing.

  • Policy rules got a direct "edit app" shortcut from the Apps tab.

  • CURRI at scale — routing decisions now collapse to a single database write per call instead of several.

  • More consistent routing under load — stuck or duplicate policy states are detected and corrected automatically.

  • SIP session correlation — call legs, trunks, and CUBE devices are auto-linked, laying groundwork for network-wide call tracing.

  • Faster policy history — refreshes run in smaller, non-blocking chunks, so heavy reporting no longer competes with live call routing.

  • Fail-closed safety — calls are no longer waved through if a policy state comes back inactive or undetermined.

JTAPI

  • More reliable greeting playback — greetings are more dependable across more call scenarios (outbound, fast auto-answered), and now play when the call is answered rather than taking over the handset (force-answer stays opt-in for kiosk and pre-answer setups).

  • Downloadable "show-tech" diagnostic bundle — one-click JTAPI diagnostics for faster support.

  • Handset Readiness Timeout — a new advanced setting to tune how long to wait for a handset before playing a greeting.

  • Removed the confusing legacy conference-mode delivery option.

  • Faster, more consistent greeting decisions, with fewer delays before a greeting plays.

Config Audit

  • Unified data-collection controls — end-user, RIS, and AXL sync toggles are now consolidated into a single Data Collection view per CallManager.

Appliance

  • Full data export/import — a System & Infrastructure page exports configuration and operational history as a single zip (routing rules, alarms, watch lists, CDR logs, automation history, and more) and imports it back, with a duplicate-record preview.

  • Live per-mount disk usage — see usage across every mount, with alerts before a secondary disk fills up.

  • Faster upgrade boot — healthcheck timing tuned so upgrades boot faster and don't false-fail during heavier migrations.

  • More accurate version and update-available reporting.

Reliability

  • Greater database reliability and uptime under heavy load.

  • Near-instant data cleanup — old data is removed instantly instead of through slow row-by-row scans.

  • Proactive health alarms — early warnings on disk I/O, connection-pool pressure, table growth, and stalled jobs, before they become visible.

  • Faster page loads and sign-in.

  • Lower disk and memory footprint.

  • Much faster analytics and dashboards — call-volume and concurrent-call queries that took tens of seconds to over two minutes now return in under a second, and stay responsive even during brief database contention.

  • Isolated reporting — heavy reporting jobs run on separate data paths, so they no longer compete with live call processing.

Update with:

sudo curl -fsSL https://get.calltelemetry.com | sudo sh -s -- update beta